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Canadian Cancer Society

North Bay & District Community Office
176 Lakeshore Drive, Unit 11
Timmins ON P4A 2A8

Toll free: 1-888-208-2125
Email: northbay@ontario.cancer.ca
Website: www.cancer.ca  

The Canadian Cancer Society is a national, community-based organization of volunteers, whose mission is the eradication of cancer, and the enhancement of the quality of life of people living with cancer. 

The Canadian Cancer Society achieves its mission through research, education, patient services and advocacy for healthy public policy. These efforts are supported by volunteers and staff with funds raised in communities across Canada.

Diversity is integral to the Canadian Cancer Society’s vision to create a world where no Canadian fears cancer.  The Society embraces all aspects of human existence and uniqueness, and recognizes that some persons and groups may face individual and organizational barriers that hinder or preclude them from fully participating in the life of the Society as clients, volunteers and employees.

The Canadian Cancer Society is committed to removing barriers in order to build a more inclusive and accessible organization for diverse communities.

The Society takes its responsibility seriously to offer cancer patients, their families and the community at large equal access to the information, peer support and the services they need.


What we do
Thanks to the work of our volunteers and staff, and the generosity of our donors, the Canadian Cancer Society is leading the way in the fight against cancer. 


The Canadian Cancer Society:

  • Funds research on all types of cancer
  • Offers comprehensive and credible information on cancer, risk reduction and treatment
  • Provides support for people living with cancer, family members and friends

Reliable Information

The Society provides comprehensive and credible information about all types of cancer, including risk reduction, early detection, diagnosis, treatments and dealing with side effects. The Society also offers information to support healthy lifestyles and to help people cope with a cancer diagnosis. Information is available over the phone, in print publications and on our website www.cancer.ca


By telephone:
Through the Canadian Cancer Society’s Cancer Information Service, information specialists are available to help when it is needed most. Only a phone call away, they can answer questions about cancer, ways to reduce cancer risk, early detection and treatment and locate helpful services in communities across Ontario.


The Canadian Cancer Society’s Cancer Information Service offers reliable and personalized information that is free and confidential. Talk to a cancer information specialist Monday to Friday 9 a.m. to 5 p.m. at 1-888-939-3333.


In print:
The Canadian Cancer Society offers a variety of print material that provides reliable information about risk reduction, screening information, diagnosis and treatment. Most of our publications are available in English and French. To find out more about the Society’s publications, please contact the Canadian Cancer Society in your community or call a cancer information specialist at 1-888-939-3333.


On the web www.cancer.ca:
The Canadian Cancer Society’s website offers information about cancer, ways to reduce one’s risk, early detection and treatment. The site also helps visitors locate support services in communities across Ontario through the Community Services Directory.


The site highlights research projects and progress and offers visitors the opportunity to volunteer or to donate. Located at www.cancer.ca, information is available in English and French, 24 hours a day.


Community Services Directory - www.cancer.ca
The Canadian Cancer Society’s online Community Services Directory can help users find support services close to home. The directory can be searched 24 hours a day by a specific service name and/or location.  It lists approximately 4,000 community services Canadians can turn to for help.  The directory covers a huge range of services including screening programs, treatment locations, support groups, smoking cessation programs, wigs and prostheses. 


Support Service
The Canadian Cancer Society can provide support to people living with cancer, their families and friends.  Support is just a phone call away – 1-800-263-6750


Don’t face cancer alone
The Canadian Cancer Society can connect people living with cancer to others who have shared a similar experience. We provide one-to-one and group support services for people living with cancer and their caregivers.


The Society’s peer support program is made up of one-to-one and group support.  The current services gathered under the umbrella of the peer support program can be delivered in a one-to-one context over the phone or in person or in a group setting.


One-to-one support
The Canadian Cancer Society offers a bilingual nationwide telephone support service that matches people living with cancer or their caregivers with a trained volunteer who has been through a similar cancer experience.  In some communities, the service responds to requests for in-person visits.  Whenever possible, matches are based upon the cancer-specific experiences and personal attributes that are important to the client.

The service is free, confidential, responsive and accessible.

Volunteers are trained to offer encouragement, compassion and helpful resources to clients immediately after diagnosis, before surgery, in the hospital or at any time during treatment.  The service can also match in 18 different languages.


To obtain more information about the Society’s peer support program, please contact the Canadian Cancer Society and speak with an information specialist at 1-800-263-6750.



Help getting to treatment

For information about the Canadian Cancer Society's Wheels of Hope Transportation Program, please call 1-800-267-0003 ext. 3714.


Smokers' Helpline

The Canadian Cancer Society’s Smokers’ Helpline is a free, bilingual, confidential telephone service you can call for easy access to a trained quit specialist.  We can help you develop a structured “Quit Plan”, answer your questions about quitting and refer you to services in your community.


In addition to the telephone helpline, check out Smokers’ Helpline Online at www.smokershelpline.ca, which offers a personalized approach for those interested in breaking the habit at their own pace.


Hours of operation

Monday through Thursday 8:00 a.m. to 9:00 p.m.
Friday 8:00 a.m. to 6:00 p.m.
Saturday – Sunday 9:00 a.m. to 5:00 p.m.


Call the toll-free number today at 1-877-513-5333


Created February 2003
Revised August 25, 2017

I was diagnosed with stage 2 grade 3 breast cancer in December 2005. I tried breast conserving surgery, lumpectomy with sentinel node removal, but because they didn't get clear margins I later had a mastectomy. I also had 8 chemo treatments 2 weeks apart. Yes it's scary to get breast cancer and yes the chemo was difficult, but I got through it and so will you. I had a lot of support from community services, friends, neighbours and family. I'm now thinking of reconstructive surgery. I never thought I would say this, but many blessings have come from my experience. I've been re-united with loving family members and I've made wonderful friends. Not only is life good, it's great!!!!
Gloria LaDouceur, Swastika Ontario
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